Warranty

Warranty


The TempoTec team makes every effort to provide you with high-quality products, and carefully inspects each product before shipment.

1. As the models of different mobile phones and headsets are updated, some mobile phones or headsets will have compatibility issues with our products, which will cause the products to be unusable.
2. Please read the product description carefully before use. Incorrect connection or use of the product will cause the product to fail to work.
3. Products with batteries, in cold weather, will quickly run out of batteries or cause the product to fail to work. Please keep the product at a suitable temperature for use.

If your product cannot be used, please contact us in time. We will actively help you solve the problem.

Product after-sales and maintenance:
1. you want to cancel the order after we send your package out. You need to return the product to us after receiving the package, and you need to pay the full shipping cost. Once we receive the return and check the product is complete, we will arrange a refund for you (only pay PayPal refund)

2. After receiving the package, you don't want the product anymore. You need to return the product to us, and you need to pay the full shipping cost. Once we receive the return and check the product is complete, we will arrange a refund for you (only pay PayPal refund)

3. If there is a problem with the product within 1-6 months after the product is signed, we will pay for shipping and repair it free of charge

4. If there is a problem with the product 7-12 months after the product is signed, you need to pay for shipping and repair it free of charge

5. If there is a problem with the product for more than 12 months, you need to pay for shipping, and we will also charge for repairs